Associate, Product Development and Customer Advisory

Associate, Product Development and Customer Advisory

Are you a visionary, innovator, a champion of people and ideas?

Do you see numerous possibilities when given a problem to solve?

Do you have the patience and empathy to help people?

If the answer is yes, come join EdgeProp.my!

Principal Duties and Responsibilities:

Participates, support product development projects and have an ear on the ground for related opportunities.
Anticipate, identify potential obstacles in the development and operations process, recommends solutions to resolve issues.
Provides customer service; resolve customer complaints, guide and improve user experience.
Communicates, collaborates and provide support to cross-functional team members and represents the company in events and seminars.

Expected area of competence

A positive, enthusiastic attitude, tireless approach and willingness to expand responsibilities.
Ability to multi-task, work well under pressure in a fast-paced dynamic environment.
Ability to troubleshoot, analyze bugs and is process and detail oriented
Strong people skills and is customer service oriented.
Good presentation skills, able to articulate, communicating ideas and has good written communication.
Computer literate and strong experience in use of Word, Excel, Outlook, and social media platforms.